I haven’t received an order confirmation

I haven’t received my order confirmation — what should I do?

If you haven’t received your order confirmation email, don’t worry! 💌
First, check your spam or junk folder — sometimes our emails sneak in there. It’s also worth confirming that your payment was successfully processed.

If everything looks good and you still haven’t received anything, we’re here to help! Just head to our chat bot and ask to speak to a team member — one of our friendly agents will look into it for you 💬✨